Customer Testimonials
Jamie is very helpful and easy to work with. Truck looks great and everything went much faster than I expected.
Steve and Jamie were great to work with. I liked everything about doing business with the dealership. The right truck, the right price and the right people.
Simple in and out recall procedure…. Have not yet used this business for service or repairs
We are traveling through Oregon and needed service on relatively short notice. McMinnville scheduled us in for the next day. They were very accommodating and they treated us very professionally. Highly recommend these helpful and friendly folks!
Service Department: Friendly. Helpful. Fast. Sales Jamie: friendly,fun,helpful & very knowledgeable.
Brought Jeep Gladiator in for power stealing pump/wiring recall. Was expecting to initially just get appointment. Service desk provider was able to get me in immediately. Excellent customer service with a great attitude.
Good start to finish
This review is regarding Dodge Service. Our vehicle had an ongoing “Check Engine Light”. Our Dodge was at 2 other Dealerships, multiple times, and their solution was to “clear the codes” and send us on our way. After several months of getting no where, we went to McMinnville Dodge, where we had leased the vehicle. They set us up with a nice loaner vehicle. The Technician (Colin) said he will fix it once and for all. Apparently there was a wire harness issue and the repair was very involved. They replaced a main harness and updated the software. As of this ... Read More Google - Aug 1, 2026
Always a great crew and easy process at the McMinnville location. Chads a great communicator and always helps with any questions I have! Glad to go back to them.
Super quiet waiting area with a bathroom. They handled my recall and even found a ring I apparently lost under the hood who knows how long ago.
Steven was easy and pleasant to work with ! I highly recommend this dealership! I will come back when I need another vehicle
Had a etorque problem on my 21 ram. They did an amazing job on helping me get the part quick and installed.
Made my first big adult purchase here! They helped me through the entire process. Answered all of my questions and I left with the Jeep of my dreams. The first weekend I had it took a little road trip down to the wildlife Safari and then crater Lake. Very pleased with the customer service and my purchase.
Easy to schedule service. Great customer service and work completed on time.
Hands down the best service department Ram has, McMinnville Jeep, Ram. The service staff, service manager, and mechanic were the best to work with. I wish more was like this.
Such a great experience,! Delivered my new pickup 5!hours away so I didn’t have to make the trip… Super to work with… the easiest purchase I have ever made!!! Thank you
I just purchased a new Tungsten Ram truck from McMinnville Jeep Ram and couldn't be more excited about the truck and the service I got from the entire sales staff. I did mostly the entire deal over the phone with Steven and Steve, but while in the store I dealt with Jamie and Andy. I was treated very professionally and very pleased with the deal at the end of the process. Jamie spent the entire afternoon with me and after I purchased the truck, she spent even more time showing me all the cool features. I couldn't be ... Read More Google - Jul 10, 2026
I cannot say enough good things about the Service Department at McMinnville Jeep Ram. They truly went above and beyond when my truck broke down while I was on vacation in Lincoln City, Oregon. Having your vehicle fail hundreds of miles from home is stressful, but their team completely changed what could have been a terrible experience.
My truck suffered a failure of the eTorque alternator, and because the part was backordered, I was worried I would be stranded for an extended period. Chad was exceptional throughout the entire process. He stayed on top of everything, kept me informed, worked ... Read More Google - Jul 10, 2026
Was a fast and through experience. Thank you for getting us in so quickly.
Great service!
The dealers were very nice, took time to explain all the details, all in all a great buying experience.
We had Stephen help us buy our Jeep. He was personable, and not pushy at all!
I was having problems with the engine temp guage spiking and receiving and "engine temperature hot" warning intermittently. I brought it in to be fixed. They told me I had several recalls that needed to be done (software updates and part replacements). When they finished, they had done all of the recall work, and could not get the problem to present. The car was fixed, and the recall work is all free, so I left with a bill of 0$ and couldn't be happier!
Chad was great! Kept me informed of the diagnosis and repair of my XM radio antenna. Delivered on time as promised. Thank you!
Overall, from initially pulling up to the dealership and intercepting Steve, who is a very nice guy. He introduced my wife and I to Armando, who ended up supporting us throughout the process. It was a very chill vibe here - no intense pressure sales energy. Armando was really cool and pleasant and let me do my thing with test driving, research, and answering an absorbent amount of questions! He was very patient with us throughout the process. They also detailed the car and put some gas in it and we are now happy owners of a very nice, 2022 Pacifica ... Read More Google - Jun 12, 2026
Great service, much improved from my last experience.
I am happy to post a positive review. I came in for an oil change for my Ram 3500 Cumins and they did a good job. They also flushed my brakes and changed the engine air filter.
Great communication from service representative.
Great
Had a great experience with the service department recently. Our jeep luckily under warranty had a check engine light, that was diagnosed as bad timing chain tensioners. Since there was metal in the oil and I had a warranty they were able to get approval for a brand new engine to be covered. It took some time obviously for everything but was not as long as expected.
(Translated by Google) Very attentive and friendly. (Original) Muy atentos y amigables.
Work done correctly with a fair price.
My recent Jeep service was excellent and the staff (Tim and Aidon) were also excellent,
I liked the quiet low pressure environment while I was talking with the salesperson (Jamie) about purchasing my new truck. I never felt uncomfortable while we were discussing the purchase. I would recommend McMinnville Jeep Ram without question.
Stephen was super helpful. He was not pushing and only showed us what we wanted to see. He stayed very late helping us. Hopefully we won’t need him again for a long time, but if we do we will ask for him.
First time at McMinnville CDJRM - impressed with courtesy, thoroughness and efficiency. Appreciated the video report of the inspection results! Thank you!
Jamie was excellent to work with and the whole process was very easy !I would recommend to all my friends to check them out.
These dude know their shit. So far no BS just good solid honest work. Thank you guys.
Quick and easy process that got me the truck I wanted.
My visit at McMinnville Chrysler Dodge Jeep Ram was nothing short of a good experience. Upon arrival, I was greeted at the door by Stephan who is a sales representative at this location. Stephan wasn’t pushy whatsoever and his only interest was helping me find something that suited my daily needs, and I could tell he wanted my car buying experience to go as smooth as possible. I had a 2019 2 door Jeep Wrangler that I was trading in due to my baby being born this upcoming November. We looked at a couple options and I ended up test driving ... Read More Google - Apr 29, 2026
Excellent service.
We had the best car buying experience we’ve ever had at McMinnville Jeep Ram. From start to finish, everything was quick, straightforward, and completely hassle-free. No pressure, no runaround—just an easy, efficient process that respected our time.
Our salesperson, Owen, was fantastic to work with. He was knowledgeable, honest, and made the entire experience smooth and stress-free. He answered all our questions, kept things moving, and made sure we were comfortable every step of the way.
If you’re looking for a dealership that makes buying a vehicle simple and enjoyable, we highly recommend McMinnville Jeep Ram—be ... Read More Google - Apr 27, 2026
Jaime and Steve helped us get into the perfect car for us - a 2024 Ford Expedition that checked all of our boxes. They were easygoing and good to work with, not overly salesperson-y. Made for a seamless experience. Thanks guys!
My story is a long one, but I’ll keep it short.
I purchased a brand-new Ram from another dealership, and it had issues from day one. It spent about 29 days in their shop over multiple visits, and despite replacing several parts, they were never able to properly diagnose or fix the problem.
Keep in mind, this is a truck I rely on for my business—so not having it was extremely stressful.
I reached out to Erik at McMinnville Jeep Ram and explained what was going on. Within about a minute, he had a pretty good idea of what ... Read More Google - Apr 21, 2026
It was a very enjoyable experience. Jamie was so easy to work with I would recommend this business your next vehicle.
Owen was great! Delivery was appreciated!
I have been going here for almost 30 years and have had great service from sales to the service Department.
I bought my first Ram there and it was taken care of thru the years by Chuck Ceadarburg 👍🏽.
About 3 years ago prior to change of ownership they performed a major engine swap on my 2002 Ram and has taken care of my Wife’s 2013 Ram along with our newest 2020 Ram.
I would like to thank Jeremy and the rest of the Service Department along with Shane in the parts Department.
We just don’t have anyone in Lincoln City that we can ... Read More DealerRater - Apr 21, 2026
Excellent service. The technicians and service was super helpful and knowledgeable. Very busy Location but got my car in and out in a day. I highly recommend them. Thank you for taking care of my car.
Friendly fast service.
Jamie was the most patient an polite an knowledgeable an was so willing to help with all the questions that I had,,, an for dealing with someone in my age bracket for as young as he is was just amazing Would recommend him an the dealership to everyone I know
We have had good service from this dealership. It is easy to book an appointment, the technicians and service advisers are very good. I just wish Chrysler made a more reliable car.
I had a work done on my car very quickly. I was very pleased with the results. My car is running great.
Thanks for the Service. Mechanics were very helpful. I plan to come back. It would be nice when possible , if Oil Changes can be completed within an hour of the appointment time so a person can plan the day. . Thanks Dan
I was in a tight spot after my transmission gave out and the service department checked it out and diagnosed it the minute my van was towed in. Great experience!
Great service on recall check
Guys did a great job totally professional completed all repairs
So the experience started out well.. then we were told we were gonna get the same vehicle just with fabric... And then it wasn't the same we were looking at. It was what I wanted originally but not what I went to apply for. They could have worked with us more... The financial side I suppose... the sales guy Jamie was decent and polite.. I just wish they told us everything up front.. And the miles on the papers were not what was on the vehicle itself. Jaime did get a cool duck for me which was nice . But ... Read More Google - Mar 14, 2026
I loved this dealership. Stephen Curtis was so genuine and polite. I got a better deal and clean car from this business. I've owned Jeeps for 45 years and was very please to work with Stephen. I recommend you check out this business. I live in Sweet Home and this was very worth the drive to have such a great experience. Thank you
Just bought a 2018 jeep compass. Extremely clean and low miles! Jamie had our vehicle pulled around and detailed. Very friendly and easy to talk with. Wasn’t all awkward like most places. Owen was able to flex by deal to my liking and was very clear about my options and coverage. I have bought from another dealer in Portland this was a much better experience.
Also I have a 5 year old with adhd like me. He was rolling around in the ground running around. Jamie and Owen both made me feel welcome even with my son! Thank you that means ... Read More Google - Mar 12, 2026
Operating an older Ram 3500 Diesel can be hard to find good service. I got the air bag service done and updated the fluid to the differentials and transfer case. Very low mileage vehicles require longevity service too. Thanks for checking into needed service items. We had a great experience with McMinnville Jeep Ram.
We brought our vehicle in early morning, February 27 They didn’t even get to it until March 10. The staff is very friendly. I think they might need more mechanics or better scheduling
Excellent, honest,dealership.Great to work with. My wife loves her new Jeep.
Had my Jeep JK in for replacement of a factory recall on the passenger airbag. The guys got me in right at my appointment time and had it all done in just over an hour. Very pleased with the service
Great experience! Stephen and Jamie took really great care of us.
Staff is friendly and courteous. The work done corrected all the issues I had. Thank you!
I had a great experience with both Armando, my sales rep, and with the service department. I highly recommend this dealer.
Very professional people to work with and will come back as needed
First time here! Truly one of the best experiences I’ve had with a Jeep service department. From experience of having my car in a different shop for 7 months. Also my service advisor Tim was super nice and super helpful! The tech (Kai) sent me a video of the issue my car was having which was nice to see it too! I also received a Cost sheet in my email and was able to agree right from my phone so they could get started right away. Great communication also! Will be making this Jeep my go to!
I want to think the sales team or their professionalism and service
Super easy to communicate with!
Tim has been amazing!! Very professional
Was a great experience and the customer service was amazing
The managers and staff were all very friendly and helpful. They went out of their way to deliver the vehicle closer to my home.
Service was fast
Good service other than pestering you to leave a review
Our salesman was Jaime and our experience was great. No pressure. Showed us used vehicles in the price range we stated we were looking for. Helped us test drive several different vehicles and pulled carfax histories on all of them. We ended finding a really good used vehicle that meets all our needs including a very manageable price. Worked with the same person from beginning to end which was really nice. This was the best automotive buying experience I've ever had.
Good job
Had to have my battery system tested. Great communication and service.
I just spoke with Steve who was very professional and understanding.I apparently left a bad review that was meant for the dealership in Tallahassee Florida. I sincerely apologize to McMinnville Jeep and Ram for the inconvenience Ive caused.If my daughter had gotten her vehicle from McMinnville she would not be going through the stress of this ridiculous situation in Tallahassee Fl. Thank you Steve ! I wish we had more people like you that actually care about others!